Consulting leads the discovery end of the BPG process. Through listening, analysis, and systems work, we help organizations and consortia understand the challenge, choose a direction, and define a credible next move.
Consulting establishes the foundation for action: the problem is framed, the system and stakeholders are understood, and an opportunity or decision is made explicit. Some engagements end there. When an opportunity needs to be tested and built, it can continue into the Initiative Lab.
The right organizations are present, but roles, incentives, governance, or a common agenda remain unclear.
Plenty of evidence, no confident decision
Data and opinions are accumulating, but leaders still cannot see the tradeoffs or choose where to focus.
A complex system, no obvious leverage point
Actions keep producing unintended consequences because the underlying relationships and feedback loops are hidden.
SELECTED CLIENTS
Selected organizations served across strategy, analytics, innovation, and systems work.
1-800 ContactsTivity HealthNBK Capital PartnersNaturgyHumanaCubic
1-800 CONTACTS
Connecting engagement to customer value
Analyzed customer interactions, retention, and spending to test an engagement-based lifetime-value model—creating a clearer basis for connecting engagement strategy to durable customer value.
HUMANA
Understanding the value of service channels
Modeled hundreds of thousands of member interactions to attribute resolution and satisfaction across service channels—giving leaders a more complete basis for evaluating cost-to-serve and channel mix.
TIVITY HEALTH
Testing a living-lab business model
Combined business-model design, member segmentation, trade-area analysis, and financial projections—creating an evidence base for evaluating a fitness and wellness laboratory serving adults 50+.
NBK CAPITAL PARTNERS
Evaluating an investment opportunity
Supported due diligence on a Saudi Arabian health-club investment through market segmentation, competitive analysis, operating-model review, and financial scenarios—making the opportunity and its risks easier to evaluate.
NATURGY
Mapping a changing energy market
Assessed the U.S. energy-efficiency and demand-management landscape—clarifying emerging technologies, business models, and behavioral shifts relevant to market strategy.
CUBIC
Exploring a service-platform opportunity
Applied customer-experience and analytical thinking to a new service-platform concept—helping make its potential applications and strategic questions more explicit.
IN COLLABORATION WITH
Specialist firms and long-term partners with whom we have shaped and delivered client work.
Atwood Consulting GroupRamaley GroupCX/DigitalService Profit Chain Institute
CONSORTIA EXPERIENCE
Helping multi-organization initiatives move from shared ambition to coordinated action.
Before founding BPG Labs, Brian supported the design and development of collaborative initiatives at The Synergist, including the Clinical Trial Distribution Network (CTDN), READI, and Guide.MRD. Earlier, while at Boston University, he helped support the Massachusetts Open Cloud.
This experience informs how BPG Labs convenes stakeholders, structures a common agenda, and turns emerging opportunities into initiatives that can be piloted and supported.
CLINICAL TRIAL ACCESS
Clinical Trial Distribution Network
CTDN brought patients, industry, data-standard experts, and technology partners together around an open approach to structuring and enriching clinical-trial information—making trials easier to find, understand, and match.
INCLUSIVE RESEARCH
READI
READI is a European public-private partnership working to make clinical studies more representative and inclusive by addressing systemic barriers, co-creating practical tools, and developing a patient-centered digital platform.
CANCER CARE
Guide.MRD
Guide.MRD convened stakeholders around the adoption of molecular residual disease testing in solid-tumor cancer care, using interviews and systems mapping to clarify barriers, relationships, and opportunities for coordinated action.
OPEN INFRASTRUCTURE
Massachusetts Open Cloud
Led by Boston University with university, government, and industry partners, MOC developed an open, shared cloud-computing environment designed to support research, experimentation, and a more transparent cloud-services ecosystem.
CONSULTING CAPABILITIES
Three ways to create movement.
POWERED BY CONSILIUM
One shared process, adapted to the challenge.
Consilium carries the evidence, perspectives, decisions, and learning forward—so discovery does not become a disconnected report and later pilots retain the reasoning and ownership behind them.
